An elderly man sits in a yellow chair at a table with a bowl of fruit, holding the hand of a young female Mercy Health worker. The man and woman are smiling at each other.

About us

Mercy Health – Health Services provides care for people in hospitals, clinics and community-based healthcare facilities in Victoria and southern New South Wales.

Mercy Health provides health services in Victoria and New South Wales. In Victoria, Mercy Hospitals Victoria Ltd offers acute and subacute hospital care, mental health programs, specialist women’s and newborns’ health, early parenting education and support, and palliative care services. We serve the community through Mercy Hospital for Women (Heidelberg), Werribee Mercy Hospital, Mercy Health O’Connell Family Centre (Canterbury), Mercy Mental Health (south west metropolitan Melbourne) and Mercy Palliative Care.

Our New South Wales services include Mercy Health Albury and Mercy Care Centre Young. We provide subacute health services including palliative care, geriatric evaluation management, transitional aged care, aged care assessment, outpatient services, community therapy and inpatient rehabilitation programs.

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Refer a patient

Mercy Health is now accepting electronic referrals via HealthLink. We accept GP and specialist referrals for all specialist clinics. Referrals are triaged against clinical information and investigations using HealthPathways Melbourne and Statewide Specialist Clinic Referral Criteria, developed by the Department of Health.

Refer a patient

Referral contact details

A quick listing page for our most commonly used referral contact details. To refer a patient, please complete an eReferral via HealthLink SmartForms or alternatively send a fax to the relevant area, service or specialist clinic.

Referral contact details

Referral instructions and templates

Specialist clinic referrals are encouraged to be send via HealthLink. Find the appropriate referral forms and information for all clinics here.

Referral instructions and templates