For Health Professionals Only
This information is strictly for professional use. Due to security protocols, do not send patient-identifiable information via email, Mercy Health requests eReferrals where possible.Are you a patient? Please contact the main hospital switchboard or find appropriate contacts on the Mercy Health Services main page. Calls from patients to the numbers below will be redirected.
To refer a patient, please complete an eReferral via HealthLink SmartForms or alternatively send a fax to the relevant area, service or specialist clinic. Please note that the email addresses provided are not secure and are not to be used for communication with patient identifiable information.
Mercy Hospital for Women
Aboriginal Hospital Liaison Officer
Internal referrals only
Antenatal clinic
Mon-Fri 8.30am-5pm
Phone numbers:
Breastfeeding support
Chemotherapy
Early Pregnancy Assessment Clinic
Fetal monitoring
Internal referrals only
Genetics service
Mon-Fri 9.00am-4.30pm
Phone numbers:
Gynaecological oncology
Mon-Fri 8.30am-4.30pm
Phone numbers:
Gynaecology outpatients clinic
Mon-Fri 10am-6pm
Phone numbers:
Gynaecology pain clinic
Mon, Tue, Fri 8.30am-5pm
Phone numbers:
Gynaecology pain clinic nurse
Mon, Tue, Fri 9.30am-6pm
Phone numbers:
Interpreting services
Internal referrals only
Maternity care clinic; Sage for women with alcohol or chemical dependency
Mon-Fri 9am-5pm
Phone numbers:
Medical imaging
Mental Health (Perinatal)
Mon and Thu 8am-4pm
Phone numbers:
Mercy @ Home
Internal referrals only
Neonatal Intensive Care Unit
PIPER call: 1300 137 650
Obstetric care - Private
Paediatric respiratory medicine
Internal referrals only
Paediatrics
Mon-Fri 8.30am-4pm
Phone numbers:
Parent Education
Parent Education Classes must be booked via TryBooking Book at 28 weeks gestation
Perinatal Medicine
Mon-Fri 8:30am-5pm
Phone numbers:
Physiotherapy
Internal referrals only
Shared Care Midwife
Monday-Friday 8am-4.30pm
Phone numbers:
Social Work
Urogynaecology
Mon-Fri 9am-4pm
Phone numbers:
Werribee Mercy Hospital
Aboriginal Hospital Liaison Officer
Internal referrals only
Adult psychiatric care
Breastfeeding support service
Monday–Saturday 8am–4.30pm
Phone numbers:
Fax: 03 8754 3440
Maternity Services
Colorectal
Weekly Wednesday 9am-12.30pm
Phone numbers:
Outpatients Clinic
Community Based Rehabilitation
Internal referrals only
Monday–Friday, 8am–4.30pm
Phone numbers:
Fax: 03 8754 3122
Catherine McAuley Building, Continuing Care Centre
Continence clinic
Monday–Friday, 8am–4.30pm
Phone numbers:
Fax: 03 8754 3281
Catherine McAuley Building, Continuing Care Centre
Diabetic Educator (Pregnancy only)
Internal referrals only
Endocrinology in pregnancy
Internal referrals only
Fracture Clinic
Internal referrals only
Gastroenterology Clinic
Alternating Wed-Fri various hours
Phone numbers:
Outpatients Clinic
General Medicine Rapid Clinic
Internal referrals only
Geriatric evaluation and management (GEM)
Internal referrals only
24-hour service
Phone numbers:
Fax: 03 8754 3122
Catherine McAuley Building, Level 1
Gynaecology Clinic
Alternating Mon-Fri various hours
Phone numbers:
Outpatients Clinic
Haematology Clinic
Internal referrals only
Hand therapy
Monday–Friday, 7.30am-4pm
Phone numbers:
Fax: 03 8754 6710
Catherine McAuley Building, Ground Floor
Health Independence Program
Monday–Friday, 8am–4.30pm
Phone numbers:
Fax: 03 8754 3281
Catherine McAuley Building, Continuing Care Centre
Hospital In The Home
Call prior to refer
7 days per week 8.30am-5pm (alternatively 0419389127)
Phone numbers:
Catherine McAuley Building, Ground Floor
Inflammatory Bowel Disease (IBD) Clinic
Fortnightly, Thursday 1.30 - 4.30pm – Fortnightly, Friday 9am-12.30pm
Phone numbers:
Fax: 03 8754 6710
Outpatients Clinic
Inflammatory Bowel Disease (IBD) Clinic Nurse Consultant
Tue 8am-4.30pm, Thu 8am-4.30pm, Fri 8am-4.30pm
Phone numbers:
Fax: 03 8754 6710
Outpatients Clinic
Interpreting services
Maternity Assessment Unit (MAU)
Medical Day Stay
Monday–Friday, 8:30am–4:30pm
Phone numbers:
Fax: 03 8754 3535
Day Procedure Unit (DPU)
Medical imaging (Lumas Imaging)
Monday–Friday, 8am–5pm, Saturday 9am-12pm
Phone numbers:
Fax: 03 7043 2017
Main Building, Ground Floor
Mental health crisis services
Mother Baby Unit inpatient services
Triaging via phone 24/07
Admin Monday - Friday 6am-2.30pm
While we admit mothers and babies, this is not a parenting centre that assists with infant issues such as sleep/feeding.
Admin Monday - Friday 6am-2.30pm
While we admit mothers and babies, this is not a parenting centre that assists with infant issues such as sleep/feeding.
Phone numbers:
Fax: 03 8754 3662
Mother Baby Unit
Obstetric antenatal care
On-call Reg: 24 hours
Phone numbers:
Outpatients Clinic
Occupational therapy
Internal referrals only
Monday-Friday, 8am-4.30pm
Phone numbers:
Catherine McAuley Building, Continuing Care Centre
Orthopaedic Clinic
Mon, Tue, Thu - various hours
Phone numbers:
Outpatients Clinic
Paediatric Clinics
Mon, Tue, Fri - various hours
Phone numbers:
Outpatients Clinic
Paediatric Rapid Review Clinic
Internal referrals only
Mon, Tue, Thu, Fri 1.30pm - 4.30pm
Phone numbers:
Outpatients Clinic
Paediatric Surgical Clinic
Fortnightly Tue 1.30-4.30pm
Phone numbers:
Outpatients Clinic
Paediatrics — Inpatient
Internal referrals only
Main Building, Ward C2
Palliative Care Community service
Monday–Friday, 8:30am–5pm
Phone numbers:
Fax: 03 9364 9198
Sunshine
Palliative Care inpatient service
Monday–Friday, 9am–2:30pm
Phone numbers:
Fax: 03 8754 3735
Gabrielle Jennings Centre
Parent Education
Pathology (Dorevich)
Monday–Friday 8am–7pm
Phone numbers:
Fax: 03 8754 3076
Main Building, Ground Floor
Physiotherapy
Monday–Friday, 7.30am–4pm
Phone numbers:
Fax: 03 8754 6710
Catherine McAuley Building, Continuing Care Centre
Pregnancy Day Stay (PDS) / Fetal monitoring
Rapid Access Colonoscopy Clinic
Mon- Fri various hours
Phone numbers:
Outpatients Clinic
Rapid Access Hub
Monday-Friday, 7am-8.30pm
Phone numbers:
Main Building, Ground Floor Endoscopy
Rehabilitation Unit
24-hour service
Phone numbers:
Fax: 03 8754 3122
Catherine McAuley Building, Level 1
Renal Dialysis Unit
Monday, Wednesday and Friday, 6.30am-11.30pm
Tuesday, Thursday and Saturday, 7am-9pm
Tuesday, Thursday and Saturday, 7am-9pm
Phone numbers:
Fax: 03 8754 3643
Main Building, Ground Floor
Residential InReach program
Referral via Email
Monday-Friday, 8am-4.30pm
Phone numbers:
Catherine McAuley Building, Continuing Care Centre
Respiratory Clinic
Internal referrals only
S.M.A.R.T. clinic – Symptom Management and Referral Team
Mon 1.30 - 4.30 pm
Phone numbers:
Outpatients Clinic
Short Stay Unit
Internal referrals only
Social work
Internal referrals only
Special care nursery
Internal referrals only
Speech pathology
Internal referrals only
Monday-Friday 8am-4.30pm
Phone numbers:
Fax: 03 8754 3281
Catherine McAuley Building, Level 5
Surgical
Alternating Mon-Fri various hours
Phone numbers:
Outpatients Clinic
Urodynamics Clinic
Internal referrals only
once a month on Monday, 9:00am-12:30pm
Phone numbers:
Catherine McAuley Building, Continuing Care Centre
Urogynaecology
Fortnightly Mon 1.30 - 4.30 pm
Phone numbers:
Outpatients Clinic
Urology Clinic
Mon- Fri various hours
Phone numbers:
Outpatients Clinic
Vascular Clinic
Monthly Tuesday 1.30-4.30pm
Phone numbers:
Outpatients Clinic
Mercy Mental Health
Community Care Unit
Prevention and Recovery Care (PARC)
Saltwater Clinic
Werribee Mercy Psychiatric Unit
Wyndham Clinic
Mercy Palliative Care
Early Parenting Centres
O'Connell Family Centre main reception
Monday – Friday 8:30am-5pm
Phone numbers:
6 Mont Albert Road, Canterbury, VIC
Woi-wurrung-yagila-wulumperi, Whittlesea Early Parenting Centre (WEPC)
Monday – Friday 8:30am-5pm
Phone numbers:
34 Anchorage Drive, South Morang, VIC
Mercy Albury
Allied Health
Internal referrals only
Community Therapy Unit
Monday to Friday 8:30am - 5pm
Phone numbers:
Fax (02) 6042 1482
GEM inpatient unit
Palliative care community
Palliative care inpatient unit
Transitional Aged Care Program (TACP)
Call to refer
Mercy Young
Request email address
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