For Health Professionals Only
This information is strictly for professional use. Due to security protocols, do not send patient-identifiable information via email, Mercy Health requests eReferrals where possible.Are you a patient? Please contact the main hospital switchboard or find appropriate contacts on the Mercy Health Services main page. Calls from patients to the numbers below will be redirected.
Please see the referral guidelines for the specific referral detail requirements for each clinic and service. To refer a patient, please complete an eReferral via HealthLink SmartForms or alternatively send a fax to the relevant area, service or specialist clinic. Please note that the email addresses provided are not secure and are not to be used for communication with patient identifiable information.
Mercy Hospital for Women
Aboriginal Hospital Liaison Officer
Antenatal clinic
Mon-Fri 8.30am-5pm
Phone numbers:
Breastfeeding support
Chemotherapy
Early Pregnancy Assessment Clinic
Fetal monitoring
Mon-Fri 8am-4.30pm, Sat 8am-4pm (by appointment only)
Phone numbers:
Genetics service
Gynaecological oncology
Gynaecology outpatients clinic
Gynaecology pain clinic
Mon, Tue, Fri 8.30am-5pm
Phone numbers:
Gynaecology pain clinic nurse
Mon, Tue, Fri 9.30am-6pm
Phone numbers:
Interpeting services
Internal referrals only
Maternity care clinic; Sage for women with alcohol or chemical dependency
Mon-Fri 9am-5pm
Phone numbers:
Medical imaging
Mental Health (Perinatal)
Mercy @ Home
Internal referrals only
Mon-Sun 8am-4.30pm
Phone numbers:
Internal referrals only - Fax: 03 8458 4465
Neonatal Intensive Care Unit
PIPER call: 1300 137 650
Obstetric care - Private
Paediatric respiratory medicine
Internal referrals only
Paediatrics
Parent Education
Parent Education Classes must be booked via TryBooking Book at 28 weeks gestation
Mon-Fri 9am-4.30pm
Phone numbers:
Parent Education Classes must be booked via TryBooking Book at 28 weeks gestation
Perinatal Medicine
Mon-Fri 8:30am-5pm
Phone numbers:
Physiotherapy
Internal referrals only
Shared Care Midwife
Monday-Friday 8am-4.30pm
Phone numbers:
Social Work
Urogynaecology
Werribee Mercy Hospital
Aboriginal Hospital Liaison Officer
Internal referrals only
Adult psychiatric care
Triaging via phone 24/07
Phone numbers:
Clare Moore Building
Breastfeeding support service
Monday–Saturday 8am–4.30pm
Phone numbers:
Fax: 03 8754 3440
Maternity Services
Colorectal
Weekly Wednesday 9am-12.30pm
Phone numbers:
Outpatients Clinic
Community Based Rehabilitation (GEM)
Monday–Friday, 8am–4.30pm
Phone numbers:
Fax: 03 8754 3122
Catherine McAuley Building, Continuing Care Centre
Continence clinic
Monday–Friday, 8am–4.30pm
Phone numbers:
Fax: 03 8754 3281
Catherine McAuley Building, Continuing Care Centre
Diabetic Educator (Pregnancy only)
Monday–Friday, 8am–4.30pm
Phone numbers:
Outpatients Clinic
Endocrinology in pregnancy
Fracture Clinic
Mon, Thu 9am- 12.30pm
Phone numbers:
Outpatients Clinic
Gastroenterology Clinic
Alternating Wed-Fri various hours
Phone numbers:
Outpatients Clinic
General Medicine Rapid Clinic
Geriatric evaluation and management
Monday, Tuesday, Friday, 7.30am–4pm Wednesday, Thursday 9am-5pm
Phone numbers:
Fax: 03 8754 3122
Catherine McAuley Building, Level 1
Gynaecology Clinic
Alternating Mon-Fri various hours
Phone numbers:
Outpatients Clinic
Haematology Clinic
Mon 9am-12.30pm
Phone numbers:
Outpatients Clinic
Hand therapy
Monday–Friday, 7.30am-4pm
Phone numbers:
Fax: 03 8754 6710
Catherine McAuley Building, Ground Floor
Health Independence Program
Monday–Friday, 8am–4.30pm
Phone numbers:
Fax: 03 8754 3281
Catherine McAuley Building, Continuing Care Centre
Hospital In The Home
7 days per week 8am-6.30pm (alternatively 0419389127)
Phone numbers:
Catherine McAuley Building, Ground Floor
Inflammatory Bowel Disease (IBD) Clinic
Fortnightly, Thursday 1.30 - 4.30pm – Fortnightly, Friday 9am-12.30pm
Phone numbers:
Fax: 03 8754 6710
Outpatients Clinic
Inflammatory Bowel Disease (IBD) Clinic Nurse Consultant
Tue 8am-4.30pm, Thu 8am-4.30pm, Fri 8am-4.30pm
Phone numbers:
Fax: 03 8754 6710
Outpatients Clinic
Interpreting services
Maternity Assessment Unit (MAU)
Medical Day Stay
Monday–Friday, 8:30am–4:30pm
Phone numbers:
Fax: 03 8754 3535
Day Procedure Unit (DPU)
Medical imaging (i-Med Radiology)
Monday–Friday, 8.30am–7pm, Saturday and Sunday, 9am–5pm
Phone numbers:
Fax: 03 9748 0249
Main Building, Ground Floor
Mental health crisis services
Mother Baby Unit inpatient services
Triaging via phone 24/07
Admin Monday - Friday 6am-2.30pm
While we admit mothers and babies, this is not a parenting centre that assists with infant issues such as sleep/feeding.
Admin Monday - Friday 6am-2.30pm
While we admit mothers and babies, this is not a parenting centre that assists with infant issues such as sleep/feeding.
Phone numbers:
Fax: 03 8754 3662
Mother Baby Unit
Obstetric antenatal care
On-call Reg: 24 hours
Phone numbers:
Outpatients Clinic
Occupational therapy
Monday-Friday, 8am-4.30pm
Phone numbers:
Catherine McAuley Building, Continuing Care Centre
Orthopaedic Clinic
Mon, Tue, Thu - various hours
Phone numbers:
Outpatients Clinic
Paediatric Clinics
Mon, Tue, Fri - various hours
Phone numbers:
Outpatients Clinic
Paediatric Rapid Review Clinic
Mon, Tue, Thu, Fri 1.30pm - 4.30pm
Phone numbers:
Outpatients Clinic
Paediatric Surgical Clinic
Fortnightly Tue 1.30-4.30pm
Phone numbers:
Outpatients Clinic
Paediatrics — Inpatient
Palliative Care Community service
Monday–Friday, 8:30am–5pm
Phone numbers:
Fax: 03 9364 9198
Sunshine
Palliative Care inpatient service
Monday–Friday, 9am–2:30pm
Phone numbers:
Fax: 03 8754 3735
Gabrielle Jennings Centre
Parent Education
Call Birth suite, Monday–Friday, 8:30am–4:30pm
Phone numbers:
Maternity Services
Pathology (Dorevich)
Physiotherapy
Monday–Friday, 7.30am–4pm
Phone numbers:
Fax: 03 8754 6710
Catherine McAuley Building, Continuing Care Centre
Pregnancy Day Stay (PDS) / Fetal monitoring
Rapid Access Colonoscopy Clinic
Mon- Fri various hours
Phone numbers:
Outpatients Clinic
Rapid Access Hub
Monday-Friday, 6.30am-8pm
After hours please call coordinator: 03 8754 3224
After hours please call coordinator: 03 8754 3224
Phone numbers:
Phone numbers:
Main Building, Ground Floor Endoscopy
Rehabilitation Unit
"Monday, Tuesday, Friday, 7.30am–4pm
Wednesday, Thursday 9am-5pm"
Wednesday, Thursday 9am-5pm"
Phone numbers:
Fax: 03 8754 3122
Catherine McAuley Building, Level 1
Renal Dialysis Unit
"Monday, Wednesday and Friday, 6.30am-11.30pm
Tuesday, Thursday and Saturday, 7am-9pm"
Tuesday, Thursday and Saturday, 7am-9pm"
Phone numbers:
Fax: 03 8754 3643
Main Building, Ground Floor
Residential InReach program
Monday-Friday, 8am-4.30pm
Phone numbers:
Catherine McAuley Building, Continuing Care Centre
Respiratory Clinic
Mon 1.30 - 4.30 pm
Phone numbers:
Outpatients Clinic
S.M.A.R.T. clinic – Symptom Management and Referral Team
Mon 1.30 - 4.30 pm
Phone numbers:
Outpatients Clinic
Shared Maternity Care Midwife
Clinic: Monday, Tuesday, Thursday, Friday 9am-4pm
Phone numbers:
Outpatients Clinic
Short Stay Unit
24-hour service
Phone numbers:
Catherine McAuley Building, Short Stay Unit
Social work
Not covered on a regularly base, email is preferred method of contact
Phone numbers:
Special care nursery
24-hour service
Phone numbers:
Maternity and neonatal services
Speech pathology
Monday-Friday 8am-4.30pm
Phone numbers:
Fax: 03 8754 3281
Catherine McAuley Building, Level 5
Surgical
Alternating Mon-Fri various hours
Phone numbers:
Outpatients Clinic
Transition Care Program
Mon-Sun 8am-4.30pm, Sub acute coordinators
Phone numbers:
Fax: 03 8754 3122
Catherine McAuley Building, Level 1 GEM ward
Urodynamics Clinic
once a month on Monday, 9:00am-12:30pm
Phone numbers:
Catherine McAuley Building, Continuing Care Centre
Urogynaecology
Fortnightly Mon 1.30 - 4.30 pm
Phone numbers:
Outpatients Clinic
Urology Clinic
Mon- Fri various hours
Phone numbers:
Outpatients Clinic
Vascular Clinic
Monthly Tuesday 1.30-4.30pm
Phone numbers:
Outpatients Clinic
Mercy Mental Health
Early Parenting Centres
Mercy Albury
Allied Health
Community Therapy Unit
Monday to Friday 8:30am - 5pm
Phone numbers:
Fax (02) 6042 1482
GEM inpatient unit
Monday-Friday 07:30am - 4pm
Phone numbers:
Palliative care community
Monday-Friday 08:30am - 5pm
Phone numbers:
Palliative care inpatient unit
Monday-Friday 07:30am - 4pm
Phone numbers:
Transitional Aged Care Program (TACP)
Request email address
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