An elderly man sits in a yellow chair at a table with a bowl of fruit, holding the hand of a young female Mercy Health worker. The man and woman are smiling at each other.

About us

Mercy Health – Health Services provides care for people in hospitals, clinics and community-based healthcare facilities in Victoria and southern New South Wales.

Mercy Health provides health services in Victoria and New South Wales. In Victoria, Mercy Hospitals Victoria Ltd offers acute and subacute hospital care, mental health programs, specialist women’s and newborns’ health, early parenting education and support, and palliative care services. We serve the community through Mercy Hospital for Women (Heidelberg), Werribee Mercy Hospital, Mercy Health O’Connell Family Centre (Canterbury), Mercy Mental Health (south west metropolitan Melbourne) and Mercy Palliative Care.

Our New South Wales services include Mercy Health Albury and Mercy Care Centre Young. We provide subacute health services including palliative care, geriatric evaluation management, transitional aged care, aged care assessment, outpatient services, community therapy and inpatient rehabilitation programs.

National Health Services Directory (NHSD)

Are you a GP and moved to a new clinic? Do you have new GPs commencing at your clinic? Is your GP moving on to another clinic? Along with other hospitals, Mercy Health receives all GP practice details from the National Health Services Directory (NHSD) database. To update your details on the NHSD, please complete...
National Health Services Directory (NHSD)

Statewide Referral Criteria

The Statewide Referral Criteria provide guidance to referring clinicians about which patients will be seen in adult public specialist clinics and what investigations are required to support triage. The Primary Care Liaison Unit is leading this important piece of work for Mercy Health as part of the Victorian Government Specialist Clinics Reform, so please contact us if you have any queries specific to Mercy Health specialist clinics.

Statewide Referral Criteria

HealthPathways

HealthPathways empowers clinicians with locally agreed information to make the best decisions, together with patients, at the point of care. Each pathway is evidence-informed, reflects local reality, and aims to preserve clinical autonomy and patient choice. HealthPathways serves to reduce unwarranted variation, and accelerate evidence into practice to ensure better and safer care. HealthPathways is...
HealthPathways